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"When will my order arrive?

It depends on the shipping company that has been selected and is responsible for delivery. We provide a range of shipping options with carriers in major cities, and usually it takes from 1 to 14 days from ordering.

Is there delivery outside the country?

Currently, the shipping companies we are contracted with deliver within the country and to a set of specific cities listed on the delivery page where all the cities serviced by the shipping company are displayed. You can request international delivery by contacting the store team via WhatsApp to provide information about the product weight and pricing from international shipping agents who are currently not registered with the store.

What if there is a manufacturing defect in the product?

You should refer to the return policy to understand the conditions for returns and exchanges. In the case of a manufacturing defect agreed upon for return, the shipping cost for the company will be charged, as well as the return shipping cost to the customer. However, the cost of the product will not be charged to the customer according to the return policy.

I want to order large quantities, is there a discount?

The store offers bulk delivery service upon request, and there is a discount ranging from 10-20% on some products. You can directly contact us through the Contact Us page to inquire about quantities and discounts."